Are you a factory or a
trading company?
We are a professional storage rack manufacturer with years of industry experience, owning our
own production workshop and a professional R&D and production team.
What is your minimum order quantity (MOQ)?
Our MOQ is just
1 set for standard racking products, so you can validate quality with a low-risk trial order before scaling up. For fully customized systems, we quote on a project basis and
offer tiered volume pricing on orders above 50 sets. This flexibility suits both first-time importers and large warehouse projects.
Can you make custom sizes and designs (OEM/ODM)?
Yes. We offer drawing-based and full customization: our engineers adjust beam heights, bay lengths, load
ratings, surface finishes and layouts to match your warehouse drawings, with OEM/ODM and private-label branding available. Design confirmation typically takes 1-3 working days, and MOQ
stays at 1 set for standard configs.
What quality control and certifications do you have?
We are certified to ISO 900
1, ISO 14001 and ISO 45001 and recognized as a High-Tech Enterprise, with CE and CPEng-certified racks
built from Q235/Q235B structural steel. Every order includes completed raw-material inspection, in-process checks during fabrication and final pre
-shipment inspection, giving importers verifiable quality evidence.
What is your warranty and after-sales support?
We provide a 12-
month structural warranty on all steel racking systems, with our engineers supporting remote installation guidance and layout adjustments. Claims are handled within 48 hours of receiving your documentation, and spare parts
for standard connectors are dispatched quickly to keep your warehouse running.
How can I know the production progress of my order?
We will confirm all
your requirements again before mass production, send you the sample for approval if needed, and regularly update you with the production progress and send production photos/videos during the production process.
What are your shipping terms and payment terms
?
We support EXW, FOB, CIF and DDP delivery across South America, Southeast Asia, the Middle
East, North America and Africa, shipping by container or project freight. Payment is typically 30% deposit via T/T with the balance before shipment, and Alibaba.com
Trade Assurance is available for buyer protection.
Why should we choose Lijin Huisen over other racking suppliers?
Choose us for
verified credentials and speed: ISO 9001/14001/45001 and High-Tech Enterprise certification, a 20-year
factory heritage, MOQ from 1 set, 2-hour inquiry response and a 5.0/5 store rating. One partner covers pallet racking, mezzanine
, shuttle, cantilever and supermarket shelving, simplifying your sourcing process.