Q1: What's the difference between you and other suppliers?
We provide a comprehensive one-stop solution, from the main racking units to complete accessory kits. Our professional 3D modeling team creates tailored configurations according to your exact requirements. Throughout production, status updates are provided regularly with options for on-site or video inspection, alongside cost-efficient logistics planning.
Q2: What is your delivery time?
In general, standard systems ship within 15 days. Delivery schedules may vary slightly depending on your order quantity and specific shelving design.
Q3: Can the pallet rack size and load capacity be customized?
Yes, all heavy-duty racks can be engineered to match your facility dimensions, pallet dimensions, and specific load requirements, typically ranging from 1,000 kg to over 3,000 kg per level.
Q4: What surface treatment and standard colors are provided?
All steel components receive an industrial-grade electro-static powder coating to prevent corrosion and wear. Standard finishes include industrial blue, grey-white, and safety orange, with custom options available on request.
Q5: How are the products packaged for international shipping?
Beams and upright frames are securely bundled and wrapped with protective bubble wrap, while smaller hardware components and accessories are boxed in durable export cartons to prevent damage during transit.
Q6: What is the Minimum Order Quantity (MOQ)?
The standard minimum order quantity is 10 sets, allowing flexibility for both facility expansions and new project installations.